Cox's study
A risk matrix (or heat map) plots likelihood against impact on a coloured grid, and the cell’s colour is meant to tell you how bad a risk is. In "What’s Wrong with Risk Matrices?", risk-analysis researcher L.A. (Tony) Cox did the maths on those grids and found three structural defects.
Poor resolution: two risks that differ wildly in reality can land in the same cell, so a typical matrix can correctly and unambiguously compare fewer than one pair of hazards in ten. Rank reversal: it can rate a quantitatively smaller risk higher than a bigger one. Subjectivity: because the categories are judgement calls, two people can score the same risk into opposite colours.
His conclusion is blunt — for some risk profiles a matrix is "worse than useless", capable of driving worse-than-random decisions. Because it is peer-reviewed, it is the citation to reach for when arguing that heat maps are unreliable.
Source: Cox, L.A. (2008), "What’s Wrong with Risk Matrices?", Risk Analysis 28(2)